Connecta Gap Engineering

Every Business Runs on Systems That Almost Do the Job

The ERP handles most of it. Microsoft 365 covers a good part of the rest. What is left over — the report rebuilt by hand every month, the form still on paper, the data retyped from one system into another — quietly costs hours every week and never makes it onto a roadmap. Gap engineering is the practice of closing exactly those gaps, and nothing more.

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Where the work actually is
What you already run
ERPMicrosoft 365CRM AccountingLegacy database
The gap
Gap EngineeringTHE PIECE NOBODY SELLS OFF THE SHELF
The gap
What the business actually needs
The monthly reportThe vendor handoff The approval flowThe client portal
The gaps

You Already Know Where Yours Are

They are the steps someone does by hand because no system owns them. Each one looks too small to be worth fixing — which is exactly why they survive for years.

Someone retypes the same data from one system into another, and by Friday the two disagree.
An integration moves it automatically, with a log of what moved and when.
A report gets rebuilt by hand every month, and only one person knows the steps.
A dashboard that regenerates itself from the source, on a schedule, for whoever needs it.
A process runs on a paper form, an email chain, and a reminder in someone's head.
A form that validates the input, routes it for approval, and records the outcome.
Information the business depends on lives in one person's spreadsheet.
A small database the team reads from, with permissions, history, and a backup.
What we build

Small, Specific Systems That Fit What You Already Have

Each of these is a normal engagement on its own. Most start as one problem and stay that size.

System Integrations

Two systems that were never designed to talk to each other, exchanging data on their own — in the direction and on the schedule the business needs.

For example: orders entered in the CRM appear in accounting without anyone retyping them.

APIs & Data Pipelines

Connections to a vendor, a bank, a marketplace, or your own legacy database — including an API built on top of a system that never shipped with one.

For example: a nightly pull of vendor pricing that updates your catalog before the team logs in.

Forms & Workflows

The paper form, the email chain, and the spreadsheet that tracks them, replaced by one flow with validation, routing, approvals, and a record of what happened.

For example: a purchase request that routes by amount and leaves an audit trail.

Databases

One reliable place for data now scattered across files, inboxes, and personal drives — with permissions, history, and a backup that someone actually owns.

For example: an equipment registry the whole team updates instead of four competing spreadsheets.

Reporting & Dashboards

The numbers leadership asks for, pulled from the source and refreshed on a schedule — so the answer is the same no matter who runs it.

For example: a Monday operations dashboard that no longer takes half a day to assemble.

Intranets & Portals

A private place for your team, your clients, or your vendors to find documents, submit requests, and check status without emailing someone to ask.

For example: a vendor portal that replaces the shared inbox nobody is sure who is watching.

Why it stays affordable

Low Cost Is a Consequence of Scope, Not a Discount

Custom work gets expensive when it is sold as a platform, a department-wide rollout, or a multi-year commitment. None of those are how these projects are run.

01

Scoped to the gap

The project is one specific problem with a defined beginning and end — not a rewrite of how the department works.

02

Your existing tools come first

We check whether what you already pay for can do it — Microsoft 365, Google Workspace, your ERP's own API. Custom code is the last option, not the first.

03

No new license to carry

We are not reselling a platform that adds a per-seat cost to your operation forever. Any third-party service required is named and priced before you approve it.

04

Delivered in phases you can stop

The first phase is the smallest piece that is useful on its own. If it delivers and you want to stop there, stopping there is a valid outcome.

05

You own what we build

Source code, documentation, and credentials are yours. Nothing is built to make you dependent on Connecta to keep it running.

06

Built by one senior engineer

The person who scopes it builds it. There is no account layer, no handoff to a junior team, and no billable time spent re-explaining your business.

How it works

You See Something Real Before You Commit to the Build

The riskiest part of custom work is approving a proposal for something nobody has seen yet. This order removes that.

1

Find

A short working session on the actual gap: who does the manual step, how often, what it touches, and what breaks when it is missed.

2

Prototype

A rough working version of the smallest useful piece — so you judge something real instead of a document.

3

Build

The finished version, tested against your real data, documented, and handed over with the credentials.

4

Support

Optional ongoing care as the systems around it change — versions, APIs, and people all move over time.

Clear scope matters: hosting, third-party service fees, data migration from unsupported systems, end-user training, and ongoing support are included only when explicitly defined in the proposal and service agreement.

Describe the Step Someone Still Does by Hand

That is usually enough to tell whether it is a configuration change, a small build, or something better left alone. You will get a straight answer either way.

Tell Us About Your Gap
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